LEWA GmbH is happy you have visited our website and that you are interested in our company, our products, and our services. The protection of your personal data is very important to us and we strive to ensure that you feel safe and comfortable while visiting our Internet pages.
Please read the following information to ensure that you are fully aware of how personal data is collected, processed, and used on our website.
1. Controller for processing the personal data
Your data is processed in the name and on behalf of:
LEWA GmbH Ulmer Str. 10 71229 Leonberg, Germany
Persons responsible and Managing Directors Dr. Martin Fiedler, Stefan Glasmeyer
You can contact our data protection officer at the mailing address above or by e-mail at firstname.lastname@example.org.
For this reason, we ask that you occasionally visit this page to find out about any changes we make here.
2. Data collection for internal system and statistical purposes
For technical reasons, to protect our legitimate interests your Internet browser automatically transmits data to our web server when you access our website. This data includes the name of the website accessed, the file, date and time of the access, status codes, browser type and version, and the visitor's IP address. This data is stored separately from other data that you enter while using our services. This data does not refer to a specific person. The log data collected is used exclusively for statistical evaluations to ensure reliable operation, security and improved usability for our website, and is then deleted. If we have concrete reasons for suspecting unlawful use, we reserve the right to review the log data later and evaluate it with regard to the concrete suspicion as necessary.
3. Collection and processing of personal data
Personal data is only collected and processed beyond this extent, if you provide it on our website of your own accord. This could be the case:
When you request a consultation or offer
When you use our after-sales and service forms
When you submit a supplier application
When you make a general inquiry (which you can also make by e-mail, phone, or on social media such as Facebook)
When you download one of our white papers
When you order our newsletter
When you register for the LEWA press distribution list
When you use our application and contact forms
When you register for our online shop
When you use our contact form for the online shop
The personal data sent to us depends on which form you use to contact us.
When using our online chat service
3.1 Purposes of data processing
The personal data you enter will be collected and stored for the internal uses listed below and for our own purposes:
To create a customer profile and for the contact history
To transfer the data to the subsidiaries or sales partners responsible for serving you
For assignment and processing of your inquiry
To create and send you offers of products and services
To create and process contracts
For customer satisfaction surveys
For the processing and (after consent) possibly longer-term storage of applications for vacancies (see the special notes on this under the item "Processing in the application procedure")
To conduct any necessary personal communication by phone, fax, letter, e-mail, or on social networks
For storage in a customer relationship management system ("CRM system")
For managing visitors who visit our premises
For advertising measures for products and services from companies in the LEWA Group, affiliated companies and licensed commercial products
To send you the newsletter, invitations to trade shows and events, product information and general news about our corporate group, industry and technologies by e-mail
To answer your questions/comments/concerns using our chat software
3.2. Processing data for our newsletter
In order to send the newsletter, we will retain your data until you send us a corresponding notice or terminate your subscription to our newsletter. You may terminate your subscription at any time using the link provided in the newsletter. By terminating, you are revoking permission to use your contact data. Your data will then be immediately deleted at no cost to you.
In addition, personal data is automatically collected when you access the newsletter and its content. We use this data for statistical purposes and to optimize our products and services.
3.3. Processing in application procedures
We collect and process applicants’ personal data in order to process their applications. The data may also be processed electronically. In particular, this is the case if applicants send us the relevant application materials electronically, for example using our online form or by e-mail. If LEWA GmbH concludes an employment contract with an applicant, the personal data sent will be stored for the purpose of managing the employment relationship in accordance with the legal requirements. If we do not conclude an employment contract with an applicant, the application materials will be deleted by no later than six months after we turn down the application, unless deleting them would conflict with LEWA GmbH’s other legitimate interests or the applicant has consented to longer-term storage as part of the application process. Other legitimate interests in this sense include, for example, the burden of proof in proceedings based on the German General Act on Equal Treatment (AGG).
When you use our online form, the data is encrypted using state-of-the-art methods before it is sent to us. Alternatively, you may also send us your application by e-mail. However, please note that applicants must encrypt it themselves in this case. For that reason, we recommend either using our online form or mailing it to us.
Any documents that you submit in connection with reimbursement of your travel expenses will be stored in accordance with the requirements of applicable tax law, and will be deleted after expiry of the retention periods defined by law.
3.4 Processing when using our chat service
We provide you with chat software from the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany on our website. You can use the chat like a contact form to chat with our staff almost in real time. When you start the chat, the following personal data is collected:
Date and time of the chat,
operating system used,
URL of the previously visited website,
amount of data sent.
Depending on the course of the conversation with our staff, further personal data may be entered by you during the chat. The nature of this data depends largely on your question/comment/concern that you describe to us. The purpose of processing all this data is to provide you with a fast and efficient means of contact and thus to improve our customer service.
All our employees have been and will be trained with regard to data protection and taught how to handle customer data safely and confidentially. All our employees are bound to confidentiality and have signed an addendum in their employee contracts to commit to maintaining confidentiality and observing data protection.
We do not use your data for automated decision-making. Profiling is performed in the scope described in the section "Analysis by WiredMinds."
4. Legal basis for processing your data
The lawfulness (legal basis) for processing your data results from your consent (in accordance with Art. 6 Par. 1(a) of the GDPR) and/or the necessity of doing so in order to perform a contract or take steps prior to entering into a contract (in accordance with Art. 6 Par. 1(b) of the GDPR). If it is necessary for legitimate interests pursued by LEWA GmbH, we will process the data in accordance with Art. 6 Par. 1(f) of the GDPR. The processing of your data from an application procedure also takes place in accordance with § 26 BDSG. If you voluntarily share special categories of personal data with us in your application (e.g., information about a disability), your data is also processed according to Art. 9 Par. 2(b) GDPR. If we need to request data about your health to ensure that the requirements for the position advertised are met, processing of this data will also comply with Art. 9 Par. 2(a) of the GDPR.
5. Duration of data storage
We will store your data for the period of time for which your consent is valid or until the data has fulfilled its purpose. Afterwards, we will delete this data if no legal obligations require us to retain it.
6. Transmission of data
The transmission of data you input into forms is always encrypted.
We may arrange for data to be transferred to one or more processors, such as service providers (web hosting service providers) or our affiliated companies or the sales agencies commissioned by LEWA GmbH, which will also use the personal data exclusively for internal purposes that can be attributed to our company.
We will not disclose your personal data to any other third parties without your consent unless doing so is required by law or necessary in order to protect LEWA GmbH’s rights, property, or security.
If external service providers come into contact with personal data, we demand mandatory legal, technical and organizational measures to ensure compliance with data protection regulations.
7. Processing data based on cookies and other analysis techniques
Among other things, our website uses what are known as cookies, which are used to make our Internet presence more user-friendly, more effective, and more secure – for example, to accelerate navigation in our platform. Cookies also permit us to measure information such as the frequency of page calls and general navigation. Cookies are small text files that are stored on your computer system. Please note that some of these cookies are copied from our server to your computer system; some of these are what are known as "session cookies." Session cookies are characterized by the fact that they are automatically deleted from your hard drive after the end of the browser session. Other cookies (“persistent cookies”) remain in your computer system and allow us to recognize your computer system the next time you visit our site. Of course, you can reject all cookies as long as your browser allows you to. However, this might limit the convenience and options for using our Internet presence.
By clicking on the symbol for the "Data protection settings," which you can find in the bottom left corner of each page of our website, you can edit your saved settings at any time, and these changes can also apply retroactively.
7.1 Analysis by WiredMinds
Our website uses pixel-counting technology from WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. As needed, data is collected, processed and saved, from which user profiles are created under a pseudonym. The usage profiles are fully anonymized where possible and appropriate.
This service is also only used if you have consented to it.
With your consent, cookies can be used. Cookies are small text files that are saved in the visitor's Internet browser and are used to recognize the Internet browser. We transfer the data we collect about you, which may also include personal data, to WiredMinds or WiredMinds may gather this data directly. WiredMinds may use the information that is left behind after visiting the websites to create anonymized usage profiles. Data collected without the explicit consent of the affected person is not used for personal identification of the website visitor and is not pooled with personal data of the owner of the pseudonym.
IP addresses are immediately anonymized after collection through the deletion of the last number block.
By clicking on the symbol for "Data protection settings," which you can find in the bottom left corner of each page of our website, you can opt out of website tracking by WiredMinds.
7.2. Use of Matomo
This website uses the open source web analysis service Matomo. Matomo uses technologies that enable cross-page recognition of the user for the analysis of user behavior (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of the website is saved on our server. The IP address is anonymized before saving.
This analysis tool is used on the basis of Art. 6 Par. 1(f) GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our web offerings and our advertising.
The information collected by Matomo about the use of this website is not forwarded to any third parties.
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