We protect your privacy

Legal Notice

To ensure that you are fully informed about the collection, processing, and use of personal data on our websites, please read the following information.

1. Controller for the Processing of Personal Data

Your data is processed on behalf of:
LEWA GmbH
Ulmer Str. 10
71229 Leonberg

Managing Directors: Dr.-Ing. Martin Fiedler, Stefan Glasmeyer

You can contact our Data Protection Officer at the above postal address or via email at: datenschutz@lewa.de

Important note:
This privacy policy may be updated from time to time, for example due to technological progress, legal requirements, or other influences.
We therefore ask you to revisit this page regularly to stay informed about possible changes.

2. Data Collection for Internal System and Statistical Purposes

Your internet browser automatically transmits data to our web server when you access our website for technical reasons and to protect our legitimate interests. This data includes, among other things, the name of the website or file accessed, the date and time of access, status codes, browser type and version, and the visitor’s IP address.

This data is stored separately from any other information that you may provide while using our services. It is not possible to associate this data with a specific individual.

The collected log data is used solely for statistical evaluations, ensuring the secure operation and security of the website, and improving the usability and convenience of our web presence. The data is subsequently deleted.

In the event of specific indications suggesting unlawful or abusive use of the website, we reserve the right to review the log data retrospectively and, where appropriate, analyze it in connection with the specific suspected misuse.

3. Collection and Processing of Personal Data

Personal data is also collected and processed when you voluntarily provide it to us through our website. This may occur in the following situations:

• When submitting a consultation or quotation request
• When using our after-sales and service form
• When applying as a supplier
• When making a general inquiry (alternatively via email, telephone, or social media channels such as Facebook)
• When downloading one of our white papers
• When subscribing to our newsletter
• When registering for the LEWA press distribution list
• When using our application and contact form
• When registering for our online shop
• When using our online shop contact form
• When using our online chat service

The specific personal data transmitted to us depends on the respective input form used to establish contact.

3.1 Purposes of Data Processing

The personal data you provide will be collected and stored for the following internal uses and business purposes:

• To create a customer profile and maintain a contact history
• To share data with the branch offices or sales partners responsible for your region
• To assign and process your inquiry
• To prepare and send quotations for products and services
• To prepare contracts and manage their execution
• To conduct customer satisfaction surveys
• To process applications for open positions and, where consent has been given, to store applications for a longer period (see the specific information under “Processing in the Recruitment Procedure”)
• To carry out the necessary personal communication via telephone, fax, letter, email, and social networks
• To store data in a Customer Relationship Management (CRM) system
• To manage visitors during visits to our premises
• To conduct marketing activities for products and services offered by companies within the Atlas Copco Group, affiliated companies, and licensed trading products
• To send newsletters, trade fair and event invitations, product information, and general news relating to the corporate group, industry, and technologies by email
• To respond to your questions, comments, or concerns using our chat software.

3.2 Newsletter Processing

Your data will be stored until you unsubscribe or request deletion.
You can unsubscribe at any time via a link in the newsletter.
Upon unsubscribing, your data will be deleted immediately.

Additionally, usage data is collected for statistical purposes and optimization.

3.3 Processing in the Application Process

Applicant data is processed to manage recruitment.
If hired, data is stored for employment purposes.
If not, it is deleted after 6 months unless:

• There is a legal obligation (e.g., AGG requirements)
• You consent to longer storage

Applications via the online form are encrypted. Email applications should be encrypted by the applicant.

Travel reimbursement documents are stored per legal requirements and deleted afterward.

3.4 Chat Service Processing

We provide chat software from Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany, on our website. You can use the chat similarly to a contact form to communicate with our employees in near real-time. When starting a chat, the following personal data is collected:

• Date and time of access
• Browser type/version
• IP address
• Operating system used
• URL of the previously visited website
• Amount of data transmitted

Depending on the course of the conversation, additional personal data that you voluntarily enter may be processed. The nature of this data depends largely on the question, comment, or concern you communicate to us. The processing of all this data serves to provide you with a fast and efficient means of communication and to improve our customer service.

All our employees are trained in data protection and instructed in the secure and confidential handling of customer data. They are bound by confidentiality obligations and have signed corresponding confidentiality and data protection agreements as part of their employment contracts.

When you access our website, the chat widget is loaded as a JavaScript file from AWS CloudFront. Technically, the chat widget is source code that runs on your computer and enables the chat functionality.

Further information on data protection can be found in the privacy policy of Userlike UG (limited liability).

3.5 Automated Decision-Making / Profiling

We do not use your data for automated decision-making. Profiling takes place only to the extent described in the section “Analysis by WiredMinds.”

4. Legal Basis

The lawfulness (legal basis) for processing your data results from:

• Your consent (Art. 6(1)(a) GDPR)
• Performance of a contract or implementation of pre-contractual measures (Art. 6(1)(b) GDPR)
• Compliance with a legal obligation to which we are subject (Art. 6(1)(c) GDPR)
• Protection of the legitimate interests of LEWA GmbH (Art. 6(1)(f) GDPR)
• Processing of data in connection with an application procedure pursuant to Section 26 BDSG (German Federal Data Protection Act)
• If you voluntarily disclose special categories of personal data during an application process (e.g., information regarding a severe disability), your data will also be processed pursuant to Art. 9(2)(b) GDPR
• If we need to request health-related information to ensure the requirements of the advertised position are met, processing is additionally based on Art. 9(2)(a) GDPR

5. Data Retention

Your data will be stored for as long as your consent remains valid and/or until the purpose for which it was collected has been fulfilled. After that, the data will be deleted unless there are other legal obligations requiring further retention

6. Data Transfers

The data you enter into forms is transmitted in encrypted form in all cases.

We may transfer your data to one or more data processors, such as service providers (e.g., web hosting providers), affiliated companies within the Atlas Copco Group, or sales representatives, service partners, and distributors commissioned by LEWA GmbH. These parties may only use the personal data for customer service purposes related to the intended purpose.

Any further disclosure of your personal data to third parties will occur only with your consent, unless required by law or necessary to protect the rights, property, and safety of LEWA GmbH.

Whenever external service providers have access to personal data, we require them to implement legal, technical, and organizational measures that comply with data protection regulations.

7. Processing of Data Through Cookies and Other Analysis Technologies

Our website uses so-called "cookies" to make our website more user-friendly, effective, and secure—for example, by speeding up navigation on our platform. Cookies also allow us to measure page visit frequency and general navigation patterns.

Cookies are small text files stored on your computer system. Some cookies are transferred from our server to your computer system and are known as "session cookies." Session cookies are automatically deleted from your hard drive when the browser session ends.

Other cookies remain on your computer system and enable us to recognize your device during future visits (persistent cookies).

You may generally refuse cookies if your browser allows it. However, this may limit the functionality and convenience of our website.

When visiting our website, you can review information about the cookies used and configure your preferences. Except for cookies required for website operation, you may accept or reject cookies according to your preferences.

By clicking the "Privacy Settings" icon located in the lower-left corner of each page of our website, you can review and modify your saved settings at any time.

7.1 Analysis by WiredMinds

Our website uses tracking pixel technology from WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. Where necessary, data is collected, processed, and stored to create user profiles under a pseudonym. These usage profiles are anonymized whenever possible and appropriate.
This service is used only after you have given your consent.
Following your consent, cookies may be used. The collected data, which may also contain personal data, is transmitted to WiredMinds or collected directly by WiredMinds. WiredMinds may use information generated during website visits to create anonymized usage profiles.
Without the explicit consent of the data subject, the collected data will not be used to personally identify visitors, nor will it be merged with personal data belonging to the holder of the pseudonym.
IP addresses are anonymized immediately by deleting the last block of digits.
By clicking the "Privacy Settings" icon located in the lower-left corner of each page, you may opt out of website tracking by WiredMinds.

7.2 Use of Matomo

This website uses the open-source web analytics service Matomo.

Matomo uses technologies that enable cross-page user recognition for analyzing user behavior (e.g., cookies or device fingerprinting). Information collected by Matomo about the use of this website is stored on our server, and IP addresses are anonymized before storage.

The use of this analytics tool is based on Art. 6(1)(f) GDPR. We have a legitimate interest in analyzing user behavior anonymously to optimize both our website and advertising efforts.

Information collected by Matomo regarding your use of this website is not shared with third parties.

7.3 Google Re-/Marketing Services

Provided that you have given your consent, we use Google Inc.'s ("Google") remarketing and marketing functions on our website.
This function enables us to display interest-based advertisements to visitors of our website within Google's advertising network. Your browser stores cookies that allow you to be recognized when visiting websites that belong to Google's advertising network.

You may then be shown advertisements related to content you previously viewed on websites using Google's remarketing functionality.
According to Google, no personal data is collected during this process.

If you do not wish to use Google's remarketing function, you can disable it through the settings available at:
www.google.com/settings/ads

Alternatively, you can disable interest-based advertising cookies through the Network Advertising Initiative:
www.networkadvertising.org/managing/opt_out.asp

Further information about Google's remarketing services and privacy practices can be found at:
www.google.com/privacy/ads/
You may also opt out of interest-based advertising through Google's advertising preference settings:
www.google.com/ads/preferences

8. Data Processing by YouTube

Our website contains embedded YouTube videos.

We merely provide the technical connection to YouTube. However, when a YouTube video is displayed, data is transferred to YouTube, for which we obtain your consent beforehand.

YouTube is a service provided by Google Inc. Information regarding the purpose and scope of data collection and processing by Google, as well as your rights and privacy settings, can be found in YouTube's privacy policy:

www.youtube.com/t/privacy

9. Friendly Captcha

Friendly Captcha is a protection solution designed to make automated abuse of websites by bots more difficult. We therefore use the Friendly Captcha service on our website.

On certain pages (e.g., contact forms), we have integrated Friendly Captcha code. This causes your device to connect to Friendly Captcha servers when interacting with protected areas.

Your browser receives a computational challenge from Friendly Captcha. The complexity of the challenge depends on various risk factors. Your device solves the challenge and sends the result to our web server, which communicates with Friendly Captcha to verify correctness.

In addition, your browser transmits:

• Connection data
• Environmental data
• Interaction data
• Functional data

Friendly Captcha evaluates this data to determine the likelihood that the user is a human or a bot and communicates the result to us.

Based on the result, we may grant or deny access to our website or specific functions.

Friendly Captcha guarantees that:

• Data is used solely to detect and manage potential bots and risks.
• Data is not used to identify individuals or for marketing purposes.
• No personal visitor data is stored.
• Potentially identifying information (such as IP addresses) is anonymized using one-way hashing.
• No HTTP cookies are used.
• No persistent browser storage is utilized.

Further information is available at:

friendlycaptcha.com/en/legal/privacy-end-users/

10. Links to Other Websites

Our website contains links to external websites.

We have no influence over whether operators of external websites comply with data protection regulations.

We are responsible for our own content in accordance with applicable laws. Links to content provided by third parties must be distinguished from our own content. We assume no responsibility for third-party content accessible via links and do not adopt such content as our own.

The provider of the referenced website is solely responsible for any illegal, incorrect, or incomplete content, as well as for any damages resulting from the use or non-use of such information.

Upon becoming aware of legal violations, we will remove the affected links immediately.

11. Your Rights

Under the GDPR, you have the right at any time to obtain free information about the personal data stored about you, as well as the right to have such data corrected, restricted, or deleted.

Where legal retention obligations apply, we will restrict processing rather than delete your data, ensuring it is no longer used for the purposes described above.

You also have the right to receive your personal data in electronic form.

You may withdraw your consent for data storage and processing at any time with future effect. In such cases, we will delete your data without undue delay or restrict processing where deletion is not legally permitted.

Please contact us using the contact details provided below.

If you believe your data is not being processed in accordance with applicable data protection laws, you have the right to lodge a complaint with a data protection supervisory authority of your choice.

You may file complaints with a supervisory authority.

11.1 Right to Object

You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR (processing based on legitimate interests), including profiling based on this provision within the meaning of Art. 4(4) GDPR.

If you object, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or unless processing serves the establishment, exercise, or defense of legal claims.

12. Data Security

Your personal data is transmitted over the Internet in encrypted form using SSL encryption technology (Secure Sockets Layer).

Please note that data transmission over the Internet (including email communication) may contain security vulnerabilities. Complete protection against access by third parties cannot be guaranteed.

We protect our website and other systems through technical and organizational measures against loss, destruction, unauthorized access, alteration, or dissemination of your data. These security measures are continuously improved in line with technological developments.

Access to your customer account is possible only by entering your personal password. You should always keep your login information confidential and close your browser window after completing your communication with us, especially if you share your computer with others.

13. Contact

If you have any further questions about data protection, please contact us. For questions regarding the collection, processing, or use of your personal data, requests for information, correction, restriction, deletion, or withdrawal of consent, please contact:

LEWA GmbH
Ulmer Str. 10
71229 Leonberg
Phone: +49 7152 14-0
Email: dsm@lewa.de

Data Protection Officer:
datenschutz@lewa.de

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